Privacy Policy

1. Introduction

At Taskr (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our task management application and related services (collectively, the “Services”).

This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us, including:

• Account Information: Name, email address, password, profile picture
• Profile Information: Bio, job title, timezone, language preferences
• Content You Create: Tasks, workspaces, lists, comments, and attachments
• Communication Data: Messages sent to our support team or other users
• Payment Information: Billing address, payment method details (processed by secure third-party providers)

2.2 Information Automatically Collected

When you use our Services, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent, click patterns
• Log Data: Access times, errors, crashes, and performance data
• Location Data: General geographic location based on IP address
• Product Analytics: Which pages and features you use, the actions you take in the app (for example creating a workspace or a task), session duration, the page you arrived from, device and browser type, and a general location (country/city level)

2.3 Information from Third Parties

We may receive information from:

• Authentication providers (Google, GitHub, etc.) when you choose to link your accounts
• Payment processors regarding transaction status
• Error monitoring providers that report crashes and performance problems

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 To Provide and Maintain Our Services

• Create and manage your account
• Provide task management and collaboration features
• Synchronize your data across devices
• Send notifications and reminders you configure
• Provide customer support

3.2 To Improve Our Services

• Analyze usage patterns and trends
• Develop new features and functionality
• Fix bugs and improve performance
• Conduct research and analytics

3.3 To Communicate With You

• Send service-related announcements and updates
• Respond to your inquiries and support requests
• Send marketing communications (with your consent)
• Provide security alerts and account notifications

3.4 For Legal and Security Purposes

• Comply with legal obligations
• Enforce our Terms of Service
• Detect and prevent fraud, abuse, or security incidents
• Protect our rights and the rights of others

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

• Contract: Processing necessary to fulfill our contract with you (providing the Services)
• Consent: Where you have given explicit consent (e.g., marketing emails)
• Legitimate Interests: For improving our Services, ensuring security, and preventing fraud
• Legal Obligation: To comply with applicable laws and regulations

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience and to keep you signed in. Our product analytics does not use cookies.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the basic functioning of our Services. These cannot be disabled.
• Functional Cookies: Remember your preferences and settings (e.g., theme, language).
• Analytics (cookieless, self-hosted): We run our own analytics (OpenPanel) on our own server to understand how the Services are used. It sets no cookies and does not track you across other websites. When you sign in, we link your activity to your account (user ID, name, email and plan); the data stays on our server and is never shared with third parties for advertising.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

5.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling certain cookies may affect the functionality of our Services.

6. Data Sharing and Third Parties

We do not sell your personal data. We may share your information with:

6.1 Service Providers

We engage trusted third-party providers to perform functions on our behalf:

• Cloud hosting and data storage providers
• Payment processing services
• Email and communication services
• Error monitoring and performance tools
• Customer support platforms

All service providers are contractually bound to process data only for specified purposes and maintain appropriate security measures.

6.2 Legal Requirements

We may disclose your information if required to:

• Comply with applicable laws, regulations, or legal processes
• Respond to valid requests from public authorities
• Protect our rights, privacy, safety, or property
• Prevent or investigate possible wrongdoing

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal data.

7. Data Retention

We retain your personal data for as long as necessary to:

• Provide our Services and fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations, resolve disputes, and enforce agreements
• Maintain business records for accounting and tax purposes

When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law or for legitimate business purposes.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response procedures

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

9. Your Rights (GDPR and Global Rights)

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure (“Right to be Forgotten”): Request deletion of your personal data.
• Restriction: Request limitation of processing in certain circumstances.
• Data Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests or direct marketing.
• Withdraw Consent: Withdraw previously given consent at any time.
• Non-Discrimination: Exercise your rights without fear of discrimination.

To exercise your rights, please contact us using the information provided in Section 13. We will respond to your request within 30 days.

10. International Data Transfers

Your personal data may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Certification under recognized privacy frameworks
• Adequacy decisions by relevant authorities

11. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected such data, please contact us immediately, and we will take steps to delete the information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a prominent notice within the application

Your continued use of our Services after changes become effective constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with your local data protection authority if you believe our processing of your personal data violates applicable law.